Privacy Policy

Privacy Policy

This privacy policy governs the manner in which SOLGAR VIETNAM collects, uses, maintains and discloses information collected from users, and applies to your use of our website located at: (link)

We recognize your privacy and Internet users. Please read the privacy policy carefully, because by using the site you consent to be bound by terms of this privacy policy. Please also review our other Terms of use available, as they govern the use of our website. When used in the privacy policy, “we”, “our” and similar terms mean SOLGAR VIETNAM, SORBUS VIETNAM, and “you”, “yours”, “users”, “customer” and similar terms refer to you.

We reserve the right to change this privacy policy from time to time, as we add new features or services or make other changes. We will try to post any material changes to the privacy policy and/or terms of use on our website at least 30 days prior to their effective date. If you do not agree with the changes in our policy, please do not use our Website. When accessing the website after our Privacy Policy changed, which means that you agree with all the changes.

1. Age Restrictions:

You must be 18 years old or older to use this website, including to register with us to receive communications or to make a purchase. If we become aware that we have inadvertently received personal information from anyone under the age of 18, we will delete such information from our records.

2. Collecting Information:

Personal information

In order to use certain features of the site, you may be asked to provide the following types of personal information:

• Email address
• Name
• Home address
• Telephone number
• Billing information (credit/debit card number, expiration date, alternative or additional billing information and billing address, and other information we need to collect to process payment)
• Sex
• Birthdate
• Products purchased
• Message and gift recipients name

The scope of information collecting

We collect information through the site, emails, mail, fax, and telephone, and social media applications, including when you place an order and engage in other activities, services, products, and resources we make accessible to our customers. We need certain information from you to register you, authenticate you, and process your entries and payments. We may collect information you provide to us even if an order, registration, or other process is started but not completed or otherwise canceled.

The purpose of information collecting

We collect personal information that you give us in order to:

• Provide information to you about SOGAR VIETNAM and our products and services
• Provide other information from us and our third party marketing partners
• Respond to your requests for information
• Manage your account and password
• Process online purchases and payments you requests
• Authenticate registered customers
• For our own internal marketing and development purpose. 

How we use and may disclose your information

SOLGAR VIETNAM will not use, sell or release any personal information to third parties except as described in this policy. We reserve the right to use or disclose any information in accordance with applicable laws and regulations. While we take reasonable precautions to protect confidential information and provide suitable security, we do not guarantee that stored information or transmitted through the internet is secure, or that such transmissions will be free from delay, interruption, interception or error.

Storage duration

SOLGAR VIETNAM will store the personal information provided by you on the local system in the process of our providing services to you or until the completion of the purpose of collection or when you request to cancel the message information provided.

3. Third parties:

Third parties that are providing services to us may collect, or assist us in collecting, either personal information or usage data. We endeavor to require that such third parties treat such personal information and usage data in compliance with this privacy policy.

Disclosure to certain third parties

SOLGAR VIETNAM may share information we collect with our third parties partners and service providers so that they can assist users in providing our products and services to you. SOLGAR VIETNAM may disclose any information we have about you if we determine that such disclosure is necessary for correction with any investigation or complaint regarding your use of the website, or to identify, contact, or bring legal action against someone who may be causing injury to or interfere with SOLGAR VIETNAM’s rights or property, or the rights or property of users of our website. SOLGAR VIETNAM reserves the right at all times to disclose any information that SOLGAR VIETNAM deems necessary to comply with any applicable law, regulation, legal process or requests; the applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. We may also disclose information collected on this site, including personal information, to third parties as required or permitted by law or when we believe disclosure is necessary or appropriate.

Third party links

We and other users of this website may provide links to unrelated third-party websites as well as links to websites owned and operated by entities with which we have contractual relationships. Such third party services accessible via our website have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s terms & conditions and privacy policy prior to use. SOLGAR VIETNAM is not responsible for the protection of the information you provide to other websites. You should be aware that when you voluntarily disclose personal information on other websites, such information can be collected and used by others and may result in unsolicited communications. 

Advertisements on other sites

Advertisements for our products and services may appear on third-party websites around the internet. Some websites and services deliver these advertisements based on data that has been previously collected about your past behavior online.  This kind of targeted advertising is sometimes called interest-based or online behavioral advertising. It is generally not based on your personal information, but rather, upon your online activities. We do not control such third party websites or services on which these advertisements appear. Further, we do not control how they collect and use data about your online activities.

4. Access, check, update, revise or cancel your personal information

If your information is incorrect or needs modification, or you want to verify or cancel your information, please contact us so we can update or cancel your information in our records. Our contact is specified below. We will take reasonable efforts and the measures needed to meet those requirements.
Please notify us immediately upon detection of any cases of unauthorized use of your password or account or any other breach cases security. You are fully responsible for all activities that occur are logged by the account and your password. SOLGAR VIETNAM is not liable for the account of others you are using the wrong purposes.

5. Contact us:

If you have any comments or questions, please write us at:

Floor 4, Resco Building, 94 - 96 Nguyen Du St., Ben Nghe Ward, Dist. Ho Chi Minh.

Or email us at : infor@solgarvietnam.com.vn