1. Return policy:
You may return any product or exchange within seven (7) calendar days from the day you received product. Returned products must be in their original condition, with all tags attached and in the original packaging.
Please be advised that return costs will be borne by the customer unless the reason for return is damaged merchandise or an error on our part. To return a product along with the original invoice. Securely repackage your item. We recommend selecting an insured shipping or postage method as you are responsible for the product until it Solgar Vietnam does not take title to any returned products until they are received by us.is return back to Solgar Vietnam.
2. Exchange policy:
To exchange a product, please contact customer service at Customer center. If you received an item as a gift, you also can exchange it for another item of equal or greater value within seven (7) days from the day you received the product. You, the gift recipient or the buyer, must pay the difference in price.
Please be advised that return costs will be borne by the customer unless the reason for return is damaged merchandise or an error on our part. To return a product, please send your product along with original invoice. Securely repackage your item. We recommend selecting an insured shipping or postage method as you are responsible for the product until it is returned back to Solgar Vietnam. Solgar Vietnam does not take title to any returned products until they are received by us.
Certain restrictions will be applied to any return or exchange, including for altered or personalized products, sale and other non-returnable products.